blog

Notes from the trade

Occasional writing on technology, delivery and a couple of decades in IT, plus the odd daft game and whatever else is worth writing down. No schedule, no filler.

Don’t just shrink the chamber, change who sits in it

Scotland is being offered a once-in-a-generation rebuild of local government. Before the boundaries take all the oxygen, decide who sits in the new community tier and on whose behalf.

Is AI really the problem with your complaints inbox?

If your inbox is fuller than it was, the useful question isn’t how to empty it.

Do you know where your data is, and can you get it back?

A daft wee game's save system, a ten-year-old's question, and the two things every organisation should be able to answer about its data.

The hard part was never the technology

Twenty-odd years of shipping systems taught me the same lesson over and over: the tech is rarely what decides whether a project lands.

The school gate conversation that stuck with me

A school-gate chat about kids, games and parental controls left me with a worry — and a list of where any parent can actually start.

Holyrood Kombat – settle it the auld-fashioned way

A wee satirical fighting game I built ahead of the Holyrood election — pick a champion and see who comes out on top.

Someone else’s computer

We were told the cloud made hardware failure the vendor's problem. Microsoft's own resilience guidance says otherwise — and the repatriation numbers are worth a look.

AI is brilliant. Get a human to read it anyway.

A scanning error from a 1950s paper invented a scientific term that means nothing — and it ended up in AI training data. Why the unglamorous checks still matter.

Is AI just the latest bandwagon?

AI can add real value, but plenty of organisations are buying it before they've defined the problem — and the research says that's exactly why these projects fail.

Game-changing solution or digital snake oil?

How do you tell whether the technology you're being sold actually does what it claims? On black boxes, humans behind the curtain, and why nobody ever sells you current-gen.